Every homeowner dreads plumbing issues. Ensuring the right San Mateo plumbing services are there to help you could save both time and money. But with so many San Mateo plumbing services to choose from, how do you know you’ve chosen the right one? This short guide can help break down what you need to know before settling on a company.

Always Go With a Licensed Plumber

When you hire a plumbing service make sure they are licensed in the state of operation. In California, all plumbers must be licensed. Hiring a licensed plumber ensures that they have gone through rigorous training and passed all the required exams. Don’t hesitate to ask plumbing services for their license number. Any reputable plumber will be happy to share this information with you. If they’re not, it could be a sign to look for another service. You can even go a step further and check their license number online to make sure everything looks in order.

Know What Types of Services They Offer 

Every plumber has a different range of services they offer. This can range from simple repairs to complex installations and replacements. To save yourself future hassle, find a plumbing company that has a comprehensive range of services. Maybe this time you only need maintenance done, but next time you might need your water heater replaced. If you already have a go-to plumber that is capable of all of these things, you’ve saved yourself the time of finding a new plumber, plus you already know the company is reliable. You can also check to see if they offer 24-hour emergency services. Plumbing problems can occur at any hour, so knowing a plumbing service will still answer at 3am could be a lifesaver.

Ask About Their Rates

A professional plumbing service should offer free estimates. These estimates should be close to the actual cost, and if they aren’t, the company should give you a heads up before charging you extra. Ask for estimates in writing so you have a record and don’t be afraid to ask about how you’re being charged. If the company is honest and values their reputation they will be more than happy to explain the costs. If a company refuses to give a detailed explanation of its rates, it’s safe to say you might want to look for a different plumber.

Do Some Digging About Their Reputation

The internet makes it possible for us to find a plethora of reviews for all of the San Mateo plumbing services available to us. Take advantage of this and check public domains for reviews of any plumbing company you’re considering working with. Read some of the reviews, including the bad ones. Find out what people like and dislike about a company. Keep in mind that making every customer happy is difficult. Don’t let one or two bad reviews deter you from working with an otherwise seemingly promising plumber. If the bad reviews seem like outliers it is probably still safe to employ their services.

Make Sure They’re Good at Communicating

Make contact with whatever San Mateo plumbing service you’re considering working with. If you have to leave a message and don’t hear back from them in a timely manner, that could be an indication of a frustrating future relationship. When you contact professional services like Performance Plumbing, we do our best to get back to you as soon as possible. We understand that your plumbing needs are important and do our best to respect your time. Call or email us now to schedule an appointment!