Knowing which San Jose plumbing companies are the best to work with can be difficult. Picking the wrong company to fix your plumbing problems will only make matters worse. Here are 5 tips to help you choose the best San Jose plumbing companies to work with.
Tip 1: They Should Have the Right Credentials
Credentials are important when it comes to professional plumbing companies. Be sure to ask for proof of licensing before working with any San Jose plumbing company. Professional plumbers like Performance Plumbing are more than happy to share their license number with you (it’s even on our website!). You can run a check online to make sure the license is up-to-date.
You should also check to see if they are insured. A qualified professional plumber will have insurance and take responsibility for damages, injuries and losses that happen while on the job in your home.
Tip 2: Know What Services They Provide
A professional plumbing company should offer a wide range of services, from repairs to maintenance to installation. Pick a company with a comprehensive portfolio so that you can keep going back to the same plumber instead of looking for a new one every time a new issue comes up.
Check to see if they offer emergency services as well. Plumbing problems can arise at any time, night or day. Using a professional plumbing service that responds to calls at any time is a definite bonus!
Tip 3: Check Their Reputation
Do some research online and find out what others are saying about the San Jose plumbing companies you’re considering. Don’t just check their company website, check public domains like Facebook, Google Maps and Yelp. Realistically there will probably be a few negative reviews, but that doesn’t necessarily mean the company is bad. Read about those experiences and you might discover it was a one-off or a miscommunication. As long as the vast majority of reviews are positive experiences, you should be safe to move forward with the company you chose.
Tip 4: Understand Their Rates
Plumbing problems can be costly, so knowing what to expect upfront is important. Professional plumbing companies like Performance Plumbing offer free estimates before committing to a project. Estimates made during the assessment process should be pretty accurate if the company knows what they’re doing.
Make sure any San Jose plumbing company you work with is transparent about their rates. If a company is secretive and unwilling or unable to explain to you where the costs are coming from, it may be a red flag.
Tip 5: Good Communication is Key
Right off the bat if the company you contact isn’t good at communicating with you then it might be best to look elsewhere. This includes responsiveness to messages left, patience with answering questions and openness in discussing costs. At Performance Plumbing, we’re ready and waiting to talk to you about all of your San Jose plumbing needs. Send us an email or give us a call and we’ll happily get in touch as soon as possible.